SHIPPING

Hi Doll,

I heard you had some questions about shipping.

We offer worldwide standard shipping for a flat fee of 7 euro.

Tracking for standard delivery is very limited, we will send an email about 3-4 days after your order with the tracking number for your order. ( for two piece sets the turn around time is about 1,5 weeks )

Shipping time may vary due to customs. Taxes and duty may apply.

In case of returns you must choose a courier that will ensure your package all the way, and provide us with the tracking no. Contact us first to get the correct shipping adress.

Items can not be worn and need to have all tags intact. Clothes with odour or makeup stains will not be accepted as returns.

In case of returns you will be refunded the value of your items once we recieve the parcel. Shipping is non-refundable.

If you get a faulty item it's important that you take a picture right away, and submit to customer@thedollhouse.se , name the mail with your ordernumber thst can be found on your orderconfirmation.

We do not accept exchanges.